FAQs

 

• What materials are POLISSO wallets made from?
  All of our wallets are crafted from high-quality, cruelty-free materials designed to mimic the structure and feel of genuine leather. They’re built to be durable, elegant, and made to last.

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• Do the wallets come with gift packaging?
  While we’re continuously working to enhance our packaging, every POLISSO wallet is shipped in clean, minimal wrapping — making it suitable for gifting straight out of the box. A personalized note can be included upon request.

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• How many cards can the wallet hold?
  Our wallets are designed to offer generous storage without unnecessary bulk. Most styles comfortably hold 6–10 cards, along with folded cash and small essentials.

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• Do you offer returns or exchanges?
  Yes. We offer hassle-free returns within 30 days of delivery for unused items in original condition. If you're not fully satisfied, we’ll work to make it right.

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• How long does shipping take?
  Standard shipping typically takes 7–14 business days, depending on your location. We’ll provide tracking details as soon as your order is on its way.